FAQs

We hope you found this information helpful. If you have further queries please email info@pastacup.com.au and we will do our best to help!

How do we make our pasta?

We make all of our pasta by hand, in-store, every day. We use a mix of durum semolina and a pasta semolina blend, plus fresh eggs, water, and nothing else! (Do yourself a favour and google the health benefits of semolina flour!)

Do we use gluten-free pasta?

The answer to this question is: not yet. The reason for this is that in our traditional recipe we use Semolina flour, which is not produced gluten-free. We are working to develop a substitute that matches the quality and freshness of our current pasta, however, there will always be the potential of traces of gluten due to the environment in which the pasta is produced. In the meantime, we suggest gluten intolerant customers stick to the risotto, as well as exploring our salads menu. Don’t forget If there is an ingredient you are not sure of, you can always ask to take it out, and we also ask you please make staff aware of your intolerance so that they can take extra care when preparing your food.

Having said that, every individual needs to make an assessment whether their intolerance is simply too severe to eat at Pastacup, as we can never guarantee product being completely free of gluten due to the store environment, with all pasta being prepared from the raw form in our store.

Do we sell wholemeal pasta?

Similarly to gluten-free, there is currently no wholemeal flour on the market that is compatible with our machinery and processes. As with gluten-free, we’re searching and will find a solution eventually.

Do we have any options for Vegans?

Apart from salads, the closest you will get it the risotto with a tomato-based sauce with vegetables. The margarine we use in the preparation of the risotto rice is a vegetable oil-based, but stores may at times use substitute margarine. Please be aware that egg and dairy items are core ingredients in our stores, and everything is prepared from scratch (i.e. products in raw form are present in the stores). We recommend customers making their own assessments whether these conditions qualify in their terms as vegan or not.

What do if I have a food allergy?

Depending on the severity of your allergies, you should always inform the staff of your allergies so they can put a note in the system to take extra precautions whilst making your food. If your allergy is hyperallergic or close to it, we recommend not eating at any of our restaurants due to the pace of our kitchens and kitchen systems. People with severe food allergies need to make an assessment of whether it is safe or not.

Does any of our foods contain nuts?

Yes. Our pesto sauce contains pine nuts. We may at times have promotional items in-store that do contain nuts, and we cannot take responsibility for products that are produced out of our kitchens that may contain nuts or traces thereof. Although we take every precaution necessary to avoid food cross-contamination, any person with allergies needs to make the necessary judgment as to whether our kitchens are suitable to them or not. Pastacup cannot take any responsibilities for allergic reactions suffered from our food. We recommend that you inform our staff if you suffer from any allergies. If you suffer from hyperallergic reactions to certain foods Pastacup is not a kitchen for you even if the food item is not present in our kitchens.

Where do I find  Nutritional Information?

This guide is for our standard or core menu items only, and more products will be added. This is to be used as a guide only, please note that the nutrition and ingredient information is based on standard product formulations, standard production procedures and standard serving sizes. Actual sizes and production procedures may vary. As each meal is individually prepared, actual values may vary from those listed. Variations may also occur depending on the local supplier, the region of the country, and the season of the year. Further, product formulations may change periodically. Adding or subtracting ingredients/kinds of pasta will alter the values.

 NUTRITIONAL VALUES of our PASTA sorted PER SIZE

NUTRITIONAL VALUE of our   Sauces  sorted PER SIZE

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Find your nearest Pastacup

Head Office:

1/4 Bassendean Rd

Bayswater WA 

P: 08 6169 2700

E: info@pastacup.com.au